Frequently Asked Questions Q. What types of dolls do you have? A: TheDollSuperStore.com carries a vast selection of collectible dolls. Please review our informational guide for a detailed list of what types of dolls there are and their descriptions. Q. Do you have a store location? A: Yes, we are located at 67 JR Road, Selma, NC. Please click here to enjoy a video of our North Carolina Store. Q. How do I care for my doll? A: It depends on the type of doll purchased. Please visit our informational guide to learn the appropriate way. Q. Do you ship internationally? A: No, at this time we are only shipping within the United States. Q. What payment methods are available? A: We accept Visa, MasterCard, American Express and Discover. Q. What are my shipping options? A: We ship UPS and USPS. For your convenience, we also offer next day shipping. Please see our Shipping Policy for further details. Q. What is your return policy? A: In the unlikely event that you are not satisfied with your purchase, you may return it within 30 days of the purchase date. Please view our Return Policy for further details. Q. Is my online purchase secure? A: YES, we make every effort to secure your purchase and personal information. We do not share your information with any third parties. Please review our Privacy Policy for further details. Q. Why is Black Porcelain special? A: Black Porcelain is especially valued by doll collectors because of its relative rarity. The clay itself is colored and less readily available. The black porcelain is more fragile in the kiln and many more pieces are lost in firing. Therefore, the end product is far more costly to produce. Q. Who do I contact if my doll arrives damaged or I have a simple question regarding my doll? A: You can call our customer service representatives, Monday through Friday, at 919-965-5055. They can assist you with anything.